TOS for Customers

Welcome to Ticketmosh. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our website. If you do not agree to these Terms, you must not use our services.

1. Acceptance of Terms

By using Ticketmosh, you acknowledge that you have read, understood, and agree to be bound by these Terms. Ticketmosh reserves the right to modify or update these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.

2. Service Description

Ticketmosh provides an online platform for discovering and purchasing tickets to events, including concerts, shows, and other entertainment activities in Dubai. We aim to offer the most up-to-date and comprehensive event listings, but we do not guarantee the availability, accuracy, or completeness of event information.

3. Account Registration

To use certain features of Ticketmosh, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Booking and Payment

When you purchase tickets through Ticketmosh, you agree to pay the listed price and any applicable fees, taxes, or charges. All transactions are processed through secure payment gateways. Ticketmosh is not responsible for any errors or issues related to payment processing. You agree to provide accurate payment information and to address any payment issues directly with the payment provider.

5. Ticket Delivery and Refunds

Tickets purchased through Ticketmosh will be delivered electronically to the email address associated with your account or as otherwise specified. Refunds, exchanges, or cancellations of tickets are subject to the event organizer's policies. Ticketmosh does not control or guarantee the refund or exchange process. For issues related to ticket refunds or exchanges, please contact the event organizer directly.

6. Event Changes and Cancellations

Ticketmosh is not responsible for any changes, cancellations, or rescheduling of events. In the event of a cancellation or significant change, you may be entitled to a refund or exchange in accordance with the event organizer’s policies. Please check the event organizer’s policies and contact them for specific information.

7. User Conduct

You agree to use Ticketmosh for lawful purposes and in accordance with these Terms. You will not:

Use the website in any way that could harm or disrupt its operation.

Post or transmit any content that is unlawful, defamatory, obscene, or otherwise objectionable.

Attempt to gain unauthorized access to any portion of the website or any accounts or systems.

8. Intellectual Property

All content on Ticketmosh, including but not limited to text, graphics, logos, and software, is the property of Ticketmosh or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from Ticketmosh without express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Ticketmosh is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or services. Our total liability is limited to the amount paid by you for the specific transaction giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Ticketmosh, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the website, your violation of these Terms, or your infringement of any third-party rights.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Dubai, UAE]. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Dubai, UAE].

12. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Ticketmosh [Email Address] [Phone Number] [Physical Address]


Thank you for choosing Ticketmosh. We hope you enjoy the best of Dubai’s entertainment!



Version 1.0, dated 17.09.2024

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